Simplify+Refund Policy
Subscription Terms
Subscriptions to Simplify are recurring and you will be automatically billed once subscribed until you choose to cancel. You can cancel at any time by logging into your Simplify account.
No Refunds After Subscription Activation
Simplify+ is an "always-on" product where usage and benefits begin immediately upon subscription activation. Once your subscription has been activated and you have gained access to Simplify services, all payments are non-refundable.
Refunds are not provided based on minimal usage or frequency of use. In rare cases where a refund request is made shortly after activation, we may offer a partial refund at our sole discretion.
Subscription Renewal Refunds
If you are charged for a subscription renewal unintentionally, we may provide a pro-rated refund if you contact us within 24 hours of the renewal charge. Please note that Stripe processing fees are non-refundable to us and will be deducted from any refund amount.
Cancellation Process
To avoid future charges, you can cancel your subscription at any time:
- Log into your Simplify account
- Navigate to Manage Subscription
- Select Cancel Subscription
Your subscription will remain active until the end of your current billing period, after which it will not renew and you will not be charged again.
Technical Issue Exception
If you experience a significant bug or error that prevents normal use of our product, we may provide a remedy:
- Contact our support team at support@simplify.jobs
- Schedule a call with our support team
- Provide a live demonstration of the issue during the call
We will either provide credit for the affected period or issue a refund (full or partial) depending on the severity and duration of the issue.
Contact
For questions about this policy or to request support, please contact us at support@simplify.jobs.
We appreciate your understanding and cooperation with this policy.
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